Two-Way Inbox
Real-time chat with all your customers in one place. Reply with text, images, video, documents, and interactive buttons. Multiple agents, one shared inbox, full conversation history.
If you're a small business in Mumbai or anywhere in India sending customer messages from a personal phone, this will sound familiar.
Only one staff member can reply at a time. When they're out, customers wait. When they leave the company, the conversations leave with them.
"Did we already promise this customer a discount?" Scrolling through 800 chats to find one message. Things slip through the cracks every single day.
How many leads did you reply to last week? What was your delivery rate? Which campaign worked? You don't know — because the data lives in chat bubbles.
Mass-messaging from a personal WhatsApp account is a fast track to a permanent ban. You lose your number, your contacts, your business — overnight.
"I had 12 missed messages by lunchtime. Every one was a customer ready to buy. By the time I replied, three had already gone to my competitor."
— Salon owner in Andheri, before switching to LeadzapA real CRM, built around the way Indian small businesses actually work. No bloat, no confusion — just the things you need.
Multiple agents reply from the same WhatsApp Business number. Conversations stay with the business — not with the person who used to work there.
Send approved templates to 1,000+ contacts in minutes — using the official WhatsApp Business API. No more risky mass-messaging from your personal number.
Set keyword rules so customers asking "price" or "menu" get an instant answer — even at 11 PM. Your team handles the conversations that matter.
Tag customers by city, plan, source. Filter by labels, sort by last message, export to CSV. Your customer database — finally usable.
Real-time dashboard showing delivery rates, read rates, replies, top-performing templates. Make decisions based on data, not gut feel.
Built in Mumbai. Hosted on AWS Mumbai region. Your data, your contacts, your conversations — fully isolated and yours to export anytime.
Most teams are sending their first WhatsApp campaign through Leadzap within 48 hours of getting access. No long onboarding, no consultants, no setup fees.
Leadzap is built around 7 core features — every one of them solving a real problem small business owners have asked us to fix.
Real-time chat with all your customers in one place. Reply with text, images, video, documents, and interactive buttons. Multiple agents, one shared inbox, full conversation history.
Build and submit WhatsApp message templates with media headers, footer text, and quick-reply or call-to-action buttons. Once Meta approves them, send to anyone — anytime.
Send approved templates to hundreds or thousands of contacts in minutes. Filter your audience by labels, schedule the send, watch real-time progress as messages deliver.
Define keyword rules — "price", "hours", "menu" — and Leadzap replies instantly when customers send those words. Three matching modes: exact, contains, starts-with.
Add labels, names, prefixes, company, gender, category, custom fields. Advanced multi-label filters, sortable tables, CSV import and export. Built for real customer databases.
Live dashboard with bar and line charts. Sent / delivered / read / replied — broken down by template, campaign, day, and contact. Export anytime.
Upload and reuse images, videos, and documents across templates and campaigns. Hosted on Cloudflare R2 with public CDN — fast, reliable, and cost-effective.
Connect Leadzap to your existing tools via Zapier webhooks. Trigger flows on new messages, replies, or campaign events. Send payment reminder templates directly from Leadzap.
If your business runs on customer conversations, Leadzap fits. Here's how different industries use it across India.
Local shops, service providers, freelancers, consultants. Manage all customer queries, follow-ups, and promotions from one shared inbox — instead of one personal phone.
Doctors, dentists, physiotherapists, diagnostic labs. Send appointment reminders, lab report alerts, and follow-up care messages — fully compliant with WhatsApp's healthcare rules.
Brokers and developers handling 50+ leads at once. Send property images, floor plans, and price lists as templates. Auto-reply to "Is it still available?" 24/7.
Online stores, D2C brands, dropshippers. Order confirmations, shipping updates, abandoned cart recovery, and post-purchase follow-ups — all on the channel customers actually open.
Send today's menu, take orders, confirm reservations, run festival offers. Auto-reply to "menu" or "timings" so your staff focuses on actual orders.
Tutors, online educators, ed-tech, training institutes. Class reminders, fee due alerts, batch announcements. Segment students by batch or course for targeted messages.
Plenty of WhatsApp tools exist. Here's why small businesses in Mumbai and across India keep choosing this one.
No 12-tab dashboards. No engineer needed to set up a campaign. If you can use WhatsApp, you can use Leadzap. Every feature has one purpose, clearly labelled.
Talk to a real person — in your timezone, in your language. WhatsApp the founder directly during business hours. No support tickets vanishing into a queue.
Every contact, every conversation, every media file — yours. Export to CSV anytime. No platform lock-in. Tenant data is fully isolated at the database level.
Built directly on Meta's WhatsApp Business Cloud API. No grey-market routing, no banned-number risk. Templates approved by Meta. Compliance built in.
Created by someone who has run a business for 28+ years — not just engineered software. Every feature exists because a real owner asked for it.
14-day trial with full features. If it doesn't work for you, walk away — keep your data, no penalty, no awkward sales call. We're confident enough to bet on the product.
Leadzap is invite-only while we onboard early customers. Here's exactly what happens after you submit the form.
Fill the short form telling us about your business and how you'll use Leadzap. Takes about 2 minutes. We review every request personally.
100% FreeWithin 1–2 business days, we'll reach out via email or WhatsApp to set up your account, connect your WhatsApp Business number, and walk you through the basics.
14-Day TrialImport contacts, build your first template, send your first campaign — usually all in your first day. We're on WhatsApp if you get stuck.
Full FeaturesTry every feature for 14 days, no card required. After that, we'll talk about pricing based on your actual usage and team size.
Full access to every feature. No credit card. No auto-charge. No hidden catch.
Leadzap is built by Al Mufaddal Computers — a Mumbai-based software company founded in 1995. We've spent nearly three decades helping businesses run better through technology, and Leadzap is the result of one consistent observation: small businesses live on WhatsApp, but no tool understands that the way Indian businesses actually work.
Every feature exists because a real customer needed it — not because a competitor had it. Every line of code is written by a developer who has run a business himself for 28+ years.
Your data is hosted in India on AWS Mumbai region. Your media is on Cloudflare R2 with global CDN. Your account is fully isolated from every other tenant. We use the official WhatsApp Business Cloud API — no shortcuts, no banned-number risk.
We'd rather have a 5-minute conversation than send 5 emails. Tap the number below to chat with our team directly on WhatsApp.
14-day free trial. Full features. Indian support. The only thing you risk is finding out how much faster your business runs with the right tool.
⚡ Request Access — It's Free